York Wheels Ltd runs the Dial & Ride service in the City under a Service Level Agreement (SLA) with the City of York Council.
How do I use Dial & Ride?
Step 1: Find out in which ward you live (not always necessary the staff can help you).
Step 2: Choose where and when you would like to travel from the timetable for your specific area.
Step 3: You need to book in advance by telephoning the office on 01904 551441 between 8.00am and 12.00pm to book a seat or please fill out the transport form on this page. You can leave a message on the answer phone out of these hours and someone will call you back the next day. Please do not leave a message about booking for the next day as we will be unable to address this in time.
Step 4: Pay the driver when you travel by Debit or Credit card.
Office opening times are weekdays from 8.00 am until 2.00pm but you can leave a message outside of these times. Please remember to always leave your name and phone number. There are limited seats available on each bus, so please book early. We can take bookings up to two weeks in advance.
What does it cost?
£8.00 for a return journey : £4.00 for a single journey
Concessionary pass holders
£4.00 for a return journey : £2.00 for a single journey
Visibly impaired person’s pass holders travel free. Carers also travel free if the customer has an exempt Carer card for travel
Dial & Ride offers a range of popular destinations such as shopping centres, supermarkets and the city centre.
- Acomb, Holgate, Westfield
- Dringhouses and Woodthorpe
- Fulford and Heslington
- Haxby and Wigginton
- Heworth, Huntington and New Earswick
- Hull Road
- Osbaldwick and Derwent
- Rawcliffe and Clifton
- Rural West York (incl. Skelton)
Please click on the location to view the timetable.